Frequently Asked Questions

Orders & Shipping

How long does processing take?

Orders are typically processed within 2–5 business days. Shipping times vary depending on your location.

How can I track my order?

Once your order ships, you’ll receive a tracking number via email.

 

Returns & Exchanges

Do you accept returns or exchanges?

Because our items are made to order, returns and exchanges are limited. However, if there is an issue with your order, please contact us and we’ll make it right.

Customer support Email: support@inktheorystudio.com .

What if my item arrives damaged or incorrect?

Please email us within 10 days of delivery with photos, and we’ll assist you promptly.

For more details please read our Refund Policy.

 

Products

How do I choose the right size?

Each product page includes a size guide to help you find the best fit.

Will designs fade over time?

Our designs are made using high-quality printing methods designed for durability and long-lasting wear.

Please read care label on products for more information.

 

Business & Partnerships

Do you offer wholesale or partnerships?

Yes. For business inquiries, partnerships, or wholesale opportunities, please contact us via email.

Business inquiries Email: hello@inktheorystudio.com .

Or fill out the form: Business Inquiries at InkTheoryStudio.

 

Still Need Help?

If your question isn’t listed above, feel free to contact us anytime:

support@inktheorystudio.com